TiVo Repair Flat-Fee Service For Standard Definition TiVo - One Price Fixes All TiVo Problems. Guaranteed.

Under our flat-fee repair program, one price covers whatever is wrong with your TiVo.** It also includes the cost of shipping from us back to you! The repair is warranted for 90-days (subject to our standard warranty terms and conditions).

TiVo Repair Flat-Fee Service For Standard Definition TiVo - One Price Fixes All TiVo Problems. Guaranteed.

Under our flat-fee repair program, one price covers whatever is wrong with your TiVo.** It also includes the cost of shipping from us back to you! The repair is warranted for 90-days (subject to our standard warranty terms and conditions).

Here's how the repair process works:

1. Add the repair service to your cart and check out. Please provide a complete description of the problem on the final order page, to the right of the credit card information. Providing this information will help expedite your repair.
2. Once we receive your order, we will email shipping instructions (what, where and how to ship your TiVo, as well as a repair authorization number). You are responsible for shipping the unit to us; we will cover the return ground shipping costs. (Please use good padding if you don't have the original box!)
3. We receive the unit, diagnose the problem, repair it and return the unit to you. This process typically takes about 1-3 business days, but at times can take longer depending on our backlog when your unit arrives. We will email the tracking number on the evening that the repair is complete. If at any time you'd like a status update on your repair, simply email us with your repair authorization number and a request for the status of your repair.
4. NOTE: Weaknees is not an authorized repair center for TiVo, Inc. While we have been selling and repairing TiVo DVRs since 2001 and have countless satisfied customers, our repairs are not approved, authorized, or otherwise warranted by TiVo. If your unit is less than a year old and is still under warranty from TiVo, our repair work may void your remaining TiVo warranty.
5. **If a drive replacement is needed, WeaKnees will install a drive equal to or larger than the hard drive that was installed at the factory when the unit was first sold by the manufacturer. If the was unit was upgraded at any time (including by weaKnees), upgraded capacity will be lost unless an appropriate upgrade is purchased.
6. In some very rare cases, we are unable to repair certain TiVo DVRs. In those instances, we will either offer you a full refund, or a replacement option (your choice). Customer is not reimbursed for shipping to WeaKnees.